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Delivery & Returns

Last updated: January 2026

Dispatch & delivery times

We aim to dispatch every order within one business day. Most deliveries arrive within 48 hours, and you will receive a tracking link the moment your backpack or outdoor gear is on its way.

Shipping costs

We offer free standard shipping on every order, with no minimum spend. Express options are available at checkout if you need your camping equipment even sooner.

International orders

We ship worldwide to fellow adventurers everywhere. Delivery times for international orders vary by destination, and any customs charges are the responsibility of the recipient.

Trip Planning

Not satisfied with your purchase? You can return your order within 30 days for a full refund — no questions asked. Items should be returned in their original condition.

How to return an item

Damaged or faulty gear

In the rare case that something arrives damaged, get in touch straight away and we will replace it or put it right immediately.